Mayfield Logo

Park Road | Jarrow | Tyne and Wear | NE32 5SE | telephone 0191 489 7183

 

 

 

Medical Records

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**New 'Patient Data' Page**

Important information for patients regarding Data Extraction HSCIC
Please navigate to our New Patient Data Page for more information.

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Download our practice leaflet

Practice Leaflet image
[PDF, 205KB]

Opening Hours

Monday 8:30am - 6:00pm
Tuesday 8:30am - 6:00pm
Wednesday 8:30am - 6:00pm
Thursday 8:30am - 7:00pm
Friday 8:30am - 6:00pm
Saturday Closed
Sunday Closed

We offer additional extended hours for pre-booked appointments only:

Thursday evenings until 7:30pm

Ambulance in Streets

At any time for EMERGENCIES
telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

If you suspect a stroke act FAST

FAST Stroke Image

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness - can the person smile? Has their mouth or eye drooped?
  2. Arm weakness - can the person raise both arms
  3. Speech problems - can the person speak clearly and understand what you say?
  4. Time to call 999

 

About Us

This website has been produced in order to help you understand the services that are provided at Mayfield Medical Group. We hope you will find it helpful and informative.   If you require any further information on any of the services we offer, please ask the reception staff who will be happy to help you.

We are a 2 partner training practice, based in purpose built premises in Jarrow, South Tyneside. The practice has suitable access for disabled visitors.  

We are committed to the provision of high quality, patient led services. 

Being a training practice we have registrars and F2 doctors who carry out consultations within the practice, under the supervision of Drs Bedi and Cordner.  As well as the GP’s we have our Nurse Practitioner Manager Sharon Williams, Nurse Practitioner Helen Sim, Practice Nurse Rachael Park and Health Care Assistant Stephen Payne.  

We have a full compliment of attached staff who, although not directly employed by the practice, work closely with us as part of the community team.

Other important team members of the practice include the receptionists and clerical staff.    Our receptionists and clerical staff can answer many of your queries but more complex administrative matters may be handed to the Operations Manager, Chelsea Wade.

The doctors and staff seek to provide the services which meet your needs.  If you have any suggestions or criticisms about any part of the practice please speak to the practice manager or alternatively the Mayfield patient group who have a suggestion box in the waiting area.

Practice Area Boundary

The practice boundaries cover all parts of Jarrow and beyond as far as:

  • Lukes Lane Hebburn
  • The roundabout between Henley Way and the New Road Boldon Colliery
  • Newcastle Road up to the Junction with the John Reid Road
  • As far as Whitemare Pool
  • Upto Bill Quay

**NEW SERVICES**

Appointments and Repeat Prescription Ordering Online:
You can now book appointments and order repeat prescriptions online by clicking the image below:
EMIS image
Inappropriate use of the appointments may result in your access to this service being removed.
If you have not registered for the New Online Services, please speak to Reception.

Newly Registered Patients

If you wish to register with the practice, and our lists are open, you will be asked to complete registration and questionnaire health forms. You will need to provide proof of address.
You can download the NHS health quesionnaire to complete prior to coming to the surgery. GMS1

Your application will be processed and we will confirm whether you have been accepted. If we are unable to accept your registration we will give you a reason in writing and let you know what you do next.

If you are accepted, you will be registered with the Practice as a whole and will be assigned to the list of one of the Doctors.  When making an appointment you may request a consultation with the Doctor of your choice.

Temporary Residents

We are always happy to see any relatives or friends staying with you if they need a Doctor or Nurse.  They will need to fill out a short form for the information to be returned to their own Doctor.  Please arrive 10 minutes before your appointment to allow time for completion of the necessary forms.

Children and the Waiting Room

We have a small play area in the waiting room which is unsupervised.  We do try to keep a selection of toys available which all are welcome to use, but we do invite parents to bring (and take away again!) toys to amuse their own children.

Zero Tolerance

This practice supports the Government’s NHS zero tolerance zone campaign.  GPs and their Staff have the right to care for others without fear of being attacked or abused.  We ask that you treat your GP and Practice Staff with courtesy and consideration.

Access for the Disabled

  • Disabled car parking
  • Access into the practice without steps
  • Toilet available for disabled patients
  • Access for wheelchair users

Out of Hours Emergencies

If you require a doctor for a genuine medical emergency between the hours of 6:00pm and 8:30am you can telephone the surgery on 0191 4897183.  You will hear a recorded message giving you the contact number for the emergency service, please have a pen and paper ready to take these details. Please be aware that these details change daily.

We have a local walk in centre at Palmers Hospital called The Jarrow Practice, which you can contact on: 0300 123 1507

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

A trained member of staff will answer the phone and take some details from you.  They will pass your details straight over to a Doctor or Nurse, who will phone you back to ask you more about the problem and, with you, will decide the best option for you.

  • NHS Direct can give you general medical information 24 hours a day, please telephone NHS 111 service.
  • Visit a local Pharmacy (chemist).  Your local paper will have details of Pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.
  • If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance.  Or you can visit your local A&E Department.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

NHS Direct offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language you can choose to use a confidential translation service.