Stethoscope

Park Road | Jarrow | Tyne and Wear | NE32 5SE | telephone 0191 489 7183

Mayfield Medical Group

 

 

 

 

If You Suspect a Stroke act FAST

FASTlrg

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness – can the person smile? Has their mouth or eye drooped?
  2. Arm weakness – can the person raise both arms
  3. Speech problems – can the person speak clearly and understand what you say?
  4. Time to call 999

Out of Hours

Out of Hours Emergencies

If you require a doctor for a genuine medical emergency between the hours of 6:00pm and 8:30am you can telephone the surgery on 0191 4897183.  You will hear a recorded message giving you the contact number for the emergency service, please have a pen and paper ready to take these details.

Please be aware that these details change daily.

We have a local walk in centre at South Tyneside District Hospital, which you can contact on:
0191 404 1046

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

A trained member of staff will answer the phone and take some details from you.  They will pass your details straight over to a Doctor or Nurse, who will phone you back to ask you more about the problem and, with you, will decide the best option for you.

  • NHS Direct can give you general medical information 24 hours a day, please telephone NHS 111 service.
  • Visit a local Pharmacy (chemist).  Your local paper will have details of Pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.
  • If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance.  Or you can visit your local A&E Department.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

NHS Direct offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on NHS 111. If English is not your preferred language you can choose to use a confidential translation service.

Emergencies

At any time for EMERGENCIES
telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

CORONAVIRUS

IMPORTANT UPDATE: 16 MARCH

Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay at home advice can be found here:

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here