Stethoscope

Park Road | Jarrow | Tyne and Wear | NE32 5SE | telephone 0191 489 7183

Mayfield Medical Group

 

 

 

 

COVID-19: Risk Advice for Patients

If you have been informed you are not in the high risk category but still wish to follow ‘shielding’ advice then this is a personal decision that you are, of course, free to make and to follow as far as possible.

Please click the link below to download the leaflet, Important Advice on Shielding:

Risk Advice for Patients


COVID-19:FAQs

Caring for people at highest clinical risk from COVID-19; background and Frequently Asked Questions for Patients, Published: April 2020

Please download these Frequently Asked Questions: FAQs for patients


 

If You Suspect a Stroke act FAST

FASTlrg

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness – can the person smile? Has their mouth or eye drooped?
  2. Arm weakness – can the person raise both arms
  3. Speech problems – can the person speak clearly and understand what you say?
  4. Time to call 999

Out of Hours

Out of Hours Emergencies

If you require a doctor for a genuine medical emergency between the hours of 6:00pm and 8:30am you can telephone the surgery on 0191 4897183.  You will hear a recorded message giving you the contact number for the emergency service, please have a pen and paper ready to take these details.

Please be aware that these details change daily.

We have a local walk in centre at South Tyneside District Hospital, which you can contact on:
0191 404 1046

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

A trained member of staff will answer the phone and take some details from you.  They will pass your details straight over to a Doctor or Nurse, who will phone you back to ask you more about the problem and, with you, will decide the best option for you.

  • NHS Direct can give you general medical information 24 hours a day, please telephone NHS 111 service.
  • Visit a local Pharmacy (chemist).  Your local paper will have details of Pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.
  • If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance.  Or you can visit your local A&E Department.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

NHS Direct offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on NHS 111. If English is not your preferred language you can choose to use a confidential translation service.

Emergencies

At any time for EMERGENCIES
telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

CORONAVIRUS

COVID-19 UPDATE

WHAT YOU NEED TO DO:

STAY AT HOME. YOU SHOULD ONLY LEAVE THE HOUSE FOR VERY LIMITED PURPOSES:

  1. shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.

  2. one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household.

  3. any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person.

  4. travelling for work purposes, but only where you cannot work from home.

These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

These measures must be followed by everyone. Separate advice is available for individuals or households who are isolating, and for the most vulnerable who need to be shielded. Where parents do not live in the same household, children under 18 can be moved between their parents’ homes.

Please download these Frequently Asked Questions: FAQs for patients

Please download this leaflet: Risk Advice for Patients


PLEASE CLICK ON THE LINKS BELOW FOR
FURTHER INFORMATION
AND TO CHECK IF YOU HAVE SYMPTOMS:

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